Do you have a crazy schedule and can’t commit to a specific day/time for your private classes? We have the perfect solution for you! Sign up for our one of worry-free Monthly Subscription Plans and start learning. Once you choose your plan, you can decide to have a class any time you choose upon teachers’ availability. You can upgrade or cancel your subscription at any time. Cominciamo!
How does it work?
A monthly subscription is a subscription to online private lessons that are customized for your learning goals and taught by one of our instructors.
Monthly subscription gives you access to 1, 4, or hours of private online lessons per billing cycle, as well as all the material needed. Your subscription will auto-renew every billing cycle.
Your commitment is 3 months minimum, and after that, you can cancel your subscription any time before your next billing date. Lessons will not roll over to the next billing cycle.
When you are ready, just email us the day/time you would like to schedule a class with a 36h notice, and we will assign you the first instructor available. You are all set!
What is “Classes On-Demand”?
Private classes on demand is a monthly subscription to online ONLY private lessons that are customized for your learning goals and taught by one of our instructors.
What is included in my subscription?
The monthly subscription gives you access to 1, 4, or hours of private online lessons per billing cycle, as well as all the material needed. Your subscription will auto-renew every billing cycle.
What is a billing cycle?
A billing cycle is defined as the time between the end of one billing date to the next billing date. You’ll have an “anchor date”, which is the day that your first subscription or package purchase was made. Your subscription is renewed on every anchor date of a new month.
For example, if you purchased your monthly subscription on January 15th, your subsequent charges will be made every month on the 15th.
If I don’t use all my hours in a billing cycle can I use them the following month?
Monthly subscription hours do not roll over and must be used within the billing cycle month so be sure to use up all your hours in any given month. You can upgrade or downgrade your plan within 48 hours from your next billing cycle.
How long is my commitment to the subscription?
Your commitment is monthly for an initial minimum of 3 months, and you can cancel your subscription any time before your next billing date by emailing us at email@example.com. No refund will be allowed for missed classes during a billing cycle.
How do I book my classes?
Classes must be booked within 36 hours from the class date by emailing us at firstname.lastname@example.org.
Can I choose my teacher?
The choice of the teacher for your class is not permitted. You will be assigned the first teacher available for the day/time you chose.
Can I get a refund if I don’t like the service?
No refund is allowed in any circumstance.
If you didn’t find an answer to your question call us at (212) 603-9685 or email us.